Marketing to your customers in the right place, at the right time
Customer engagement that fits your budget and delivers
“Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.”
― Kevin Stirtz
Customer engagement is about communicating with your audience, at the right time, with the right message. This is true of whether you’re connecting for the first time, or whether it’s a loyal customer who’s purchased from your business hundreds of times.
Engaging with customers is more than just a clever message. It’s about delivering the right message in the right place, at the right time. It’s a skill that requires strong understanding and expertise around which channels will reach the people you want to talk to, along with the ability to choose the right message to get your audience to pay attention.
Crucially for small business owners, it’s not about spending a lot of money in the mainstream advertising media. There’s no doubt that traditional media channels are a relevant way to reach a core audience, but for many small businesses, alternative channels may deliver you an even better return on your investment.
We can help you connect and engage with your customers
We help small business owners identify where to focus their efforts. When you consider the many opportunities business owners have to consider, it makes sense to talk to people who do this type of work all the time. Consider just some of the ways you can engage with your customers:
- TV Ads
- Radio Ads
- Magazine Ads
- Newspaper Ads
- Cinema Ads
- Vehicle Ads
- Social Media
Events / Other
- Trade Shows
- Sales calls
- Industry Expos
- Quotes / Estimates
DM / Personalised
- Email Marketing
- In-home demos
- Loyalty Programmes
If you need to get your message in front of your customers, chat with us about how we can help you determine where you’ll get the best return for your money.